{"product_id":"when-fish-fly-9781401381448","title":"When Fish Fly","description":"\u003cb\u003e\"You can energize your people and delight your customers by modeling the fabulous ideas that come from the World Famous Pike Place Fish Market.\" -- Ken Blanchard, co-author of \u003ci\u003eThe One Minute Manager\u003c\/i\u003e\u003c\/b\u003e In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. \u003ci\u003eWhen Fish Fly\u003c\/i\u003e offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market you, too, can develop a culture that leads to excellent employee morale and legendary customer service.","brand":"Grand Central Publishing","offers":[{"title":"Default Title","offer_id":67933043490994,"sku":"9781401381448","price":12.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0536\/7418\/0786\/files\/9781401381448.jpg?v=1794060398","url":"https:\/\/shop.hachettebookgroup.com\/products\/when-fish-fly-9781401381448","provider":"Hachette Book Group","version":"1.0","type":"link"}